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Poor infrastructure costs online retailers £18m

A recent survey from SciVisum reveals the high costs associated with poorly peforming e-commerce websites. Many online retailers look further than the headline hosting costs ("cheap") and the associated headline offering ("24x7"). The real issue, of course, is the availability of solid, reliable monitoring services backed by qualified experts. "84 per cent of web sites perform inconsistently with widely varying response times, timeouts and errors– leaving a large number of consumers at best wondering what to do next, and at worst, unable to complete their purchase successfully. "



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