Account Manager 2017

Account Manager 2017

Account Manager

Job role
A fantastic opportunity has arisen for an Account Manager to work with a well-established online provider of eCommerce solutions. With opportunities for career progression, this is a very exciting opening for the right candidate.

Job Title:                Account Manager
Industry:               eCommerce | Professional Services | Complex Sales | Technology
Location:               South East | UK Wide
Salary:                   Uncapped £50,000 + Car Allowance + Benefits

The Role:-

Reporting directly to the Managing Director, you will work with our in-house developers, designers, solutions specialists and commercial teams to create and close new business opportunities within our existing clients. You will achieve this by building relationships with those clients and using that knowledge to understand their commercial goals and how Screen Pages can help them achieve those goals. You will do this by combining industry expertise, face to face planning meetings, conference calls, website analytics and Screen Pages knowledge. You will own the client relationship and be responsible for the continued success and growth of those customers online and the services and solutions that Screen Pages provide to them.

The Company:-

Screen Pages Ltd is a leading provider of eCommerce and multi-channel services to online retailers (clients include Loake Shoes, the RSPB, Donald Russell, Van Dal Shoes, Micro Scooters, Moss Europe and This Works). Our services include the design, build, hosting and ongoing support of eCommerce websites for B2B and B2C clients. We have circa. 25 professional staff, about 40 existing clients and are based in Wisley, Surrey.

The Account Manager will be responsible for:

  • Management of 40+ client accounts covering business development, delivery of excellent customer service and handling the commercial relationship with those accounts
  • Establishing strong and fruitful relationships with senior managers in those accounts and maintain frequent contact with them
  • Understanding the clients’ business needs, market, competition and business plans and how to help them achieve and exceed their goals
  • Development and execution of business development plans and forecasts for each account
  • Providing sales reports, projections and account summaries to the Screen Pages management team
  • Liaising with internal project management, creative and delivery teams to ensure timely and efficient service to those accounts
  • Ensuring client satisfaction across all aspects of the relationship between those accounts and Screen Pages
  • Being the main point of contact for the customer for any enquiries or issues they have escalating those issues to the appropriate teams internally where required

The successful candidate will possess the following experience and skills:-

  • A proven track record in sales, pre-sales or consulting with a responsibility for professional services, technology and complex sales within an eCommerce background
  • A strong understanding of the technicalities, costs, risks and business implications of service solutions in the eCommerce market place with particular respect to web usability, web design and eCommerce best practice
  • Agency background
  • Excellent English oral and written communication skills
  • An eye for detail
  • Good educational credentials
  • The ability to deal at board level

The ideal candidate will also possess the following experience and skills:-

  • Demonstrable examples of previous account management success
  • Knowledge of Magento, Shopify Plus and other eCommerce platforms
  • An understanding of software development methodologies
  • A demonstrable appreciation of the challenges faced by businesses competing online and our clients in particular

The Package:-

Although the salary package will be negotiable, dependent on previous experience, the successful Account Manager will receive an initial base salary of around £30,000 (subject to experience) with uncapped £50,000 OTE, plus company car allowance and benefits.

Please note that due to our rural location in Wisley, only applicants who hold a full driving licence and have their own transport should apply.

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Junior Developer | February 2017

Junior Developer | February 2017

Junior Web Developer

Job specification

Due to continued expansion, we are looking to increase the size of our development team. As a result, we are seeking a Junior Developer to join our team.  We develop, update & support e-commerce websites on Magento and Shopify Plus. Magento is an open source PHP application built upon Zend framework and Shopify Plus is a SAAS application that borrows its templating language from Ruby.

Duties will include:-

  • Developing and enhancing Industry-leading e-commerce websites for popular niche brands.


The successful candidate must have:-

  • Extremely good attention to detail
  • Excellent oral and written communication skills
  • Familiarity & proficiency with internet applications and devices
  • Familiarity & proficiency with office applications
  • Ability to work effectively in a team
  • Ability to multi-task
  • Strong time management skills
  • A strong work ethic
  • Strong organisational and administrative skills
  • A passion for helping customers and working within a team
  • Ability to plan, visualise and create solutions to a brief


You should have or be able to demonstrate:-

  • PHP OOP (1 years+)
  • Proficiency with Mysql
  • HTML/HTML5
  • CSS/SCSS/LESS (1 years+)
  • Good understanding of MVC design patterns
  • JavaScript, particularly jQuery
  • A degree (or equivalent) and some web programming experience

Although not essential, experience of using Magento, Zend Framework, Git and Linux would be a distinct advantage to your application.


Responsibilities

In this role, you will be working in a team of 10 (currently) developers to develop, extend and support e-commerce websites. Screen Pages conforms to best practice industry standards, including specification and design, structured development, workflow applications, version control, security, quality assurance and project management. We operate a collaborative working environment, with regular weekly team technical and project meetings.

Projects are developed in small teams (usually 1-2 developers) backed by other staff for IT support, creative design, QA, specification and project management tasks as appropriate. New website design/build projects take 40-100 man days on average (for half of which developers will have responsibility). Updates can be a matter of hours and days. We plan 20% of all developer time on support activities, which involves technical analysis and resolution of problems.

You’ll love working with clients and be passionate about creating usable sites that look great and sell lots! You will have a keen sense of project discipline, a commitment to getting things done on time and on budget, good written and verbal English communication skills (there will be client contact) and a willingness to learn and take responsibility.

Due to the office location in Wisley, candidates must have a driving licence and their own transport.

This is an excellent opportunity to gain experience in an exciting and fast growing area of the Internet.

Interested? Please email your CV and a covering letter to lynn.barlow@screenpages.com

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Junior Quality Assurance Engineer

Junior Quality Assurance Engineer

Junior Quality Assurance Engineer

Job specification

The Junior QA Engineer will be responsible for executing test plans across a wide range of ecommerce websites. The testing will range from the end to end testing of an entire website down to the focussed testing of specific changes across a range of browsers and devices. The Junior QA Engineer will document and report any issues found to the development & management teams and execute retesting after issues are resolved. The Junior QA engineer would be very detail-oriented and would be able to anticipate user behaviour and build test plans based on that. The Junior QA Engineer will work as part of a QA team and maintain the excellent quality of work that we deliver.

Duties will include:-

  • End to end testing of shopping websites against a test plan
  • Precisely and accurately log bugs on our bug management software
  • Providing detailed and documented feedback/reports on the outcome of testing/inspection

The successful candidate will work towards being able to:-

  • Provide estimates on time taken to test new websites/functionality
  • Create detailed test plans from functional specifications/designs
  • Train clients in creating and executing test plans

The successful candidate must have:-

  • Extremely good attention to detail
  • Excellent oral and written communication skills
  • Familiarity & proficiency with internet applications and devices
  • Familiarity & proficiency with office applications
  • Ability to work effectively in a team
  • Ability to multi-task
  • Strong time management skills
  • A strong work ethic
  • Strong organisational and administrative skills
  • A desire to develop the QA process to continually improve its effectiveness and efficiency

The successful candidate must be:-

  • Detail and results oriented
  • Comfortable providing constructive criticism
  • Comfortable answering the phone

The ideal candidate would have or be able to demonstrate:-

  • At least one years’ experience working in a similar role
  • Experience in using an online content management system(s) (e.g. Magento, WordPress)
  • ISTQB qualification(s)
  • Knowledge of Selenium
  • Experience working within or knowledge of e-commerce

The successul candidate will receive:

  • A salary between £20-25k (depending on experience)
  • 26 days holiday a year
  • Pension
  • Life assurance

This is an excellent opportunity to gain experience in an exciting and fast growing area of the Internet.

Please note that due to our rural location in Wisley, only applicants who hold a full driving licence and have their own transport should apply.

Interested? Please email your CV and a covering letter to lynn.barlow@screenpages.com

screenpages_logo_white
the eCommerce professionals

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8 + 10 =

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4 The Courtyard, Wisley Lane, Surrey, GU23 6QL

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PHP developer

We are seeking skilled PHP Developers to join our team.

We develop, update & support e-commerce websites developed in Magento. Magento itself is an open source PHP environment that uses the Zend framework. Due to continued expansion, we are looking to increase the size of our PHP development team.

Responsibilities

In this role, you will be responsible for developing and enhancing (in PHP and CSS) industry-leading e-commerce websites for popular niche brands.

Specifically, you will be working in a team of 13 (currently) PHP developers to to develop, extend and support e-commerce websites. Screen Pages conforms to best practice industry standard software house practices, including specification and design, structured development, workflow applications, version control, security, quality assurance and “lite” project management. We operate a collaborative working environment, with regular weekly team technical and project meetings.

Projects are developed in small teams (usually 1-2 developers) backed by other staff for IT support, creative design, QA, specification and project management tasks as appropriate. New website design/build projects take 40-100 man days on average (for half of which developers will have responsibility). Updates can be a matter of hours and days. We plan 20% of all developer time on support activities, which involves technical analysis and resolution of problems).

The more senior & experienced you are, the greater the scope for solving complex problems and developing bespoke and custom code, contributing to development strategy and best practice (we have weekly team meetings), setting the technical direction and providing team leadership/mentoring to other members of the team.

You’ll love working with clients and be passionate about creating usable sites, that look great and sell lots! You will have a keen sense of project discipline, a commitment to getting things done on time and on budget, good written and verbal English communication skills (there will be client contact) and a willingness to learn and take responsibility.

Experience

To be considered for the role of senior PHP Developer, you must have a degree (or equivalent) and commercial development and web programming experience.

– PHP5
– CSS
– JavaScript, particularly jQuery

Although not essential, experience of using Magento, Zend Framework, MySQL or XML would be a distinct advantage to your application.

Additionally, you will possess excellent communication skills with first class written and spoken English, a passion for helping customers and enjoy working within a small team. Due to the office location, candidates must be within sensible commuting distance, have a driving licence and their own transport.

To apply for the role  please send your CV and a covering letter to “hr @ screenpages.com”  describing your relevant experience.

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