B2B Marketing Expo 2019

B2B Marketing Expo 2019

Screen Pages at B2B Marketing Expo 2019

Posted by Screen Pages on 01/04/2019

Screen Pages exhibited at B2B Marketing Expo at ExCeL London

ExCel London

On March 27th & 28th, ExCeL London became the epicentre of all things B2B and Marketing as the B2B Marketing Expo took off, with over 700 exhibitors, 500 seminars and thousands of guests all gathered under one roof to learn, educate and network.

Screen Pages was there on both days, meeting some of the many interesting individuals present and answering your B2B eCommerce queries. 

B2B revolution 

Our CEO, Sarah Willcocks, held the seminar “Are you ready for the B2B eCommerce revolution”, covering why B2B businesses need to gear up for eCommerce, what is driving this growth and how best to service their B2B customers online.

Screen Pages thanks our hosts and looks forward to future collaborations in this ever-changing B2B landscape!

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Magento Imagine 2019

Magento Imagine 2019

Screen Pages at Magento Imagine 2019

Posted by Screen Pages on 27/03/2019

Imagine: Connecting the Global Magento Ecosystem

at Wynn Las Vegas

 

Screen Pages is thrilled to announce that we will be attending Magento Imagine once again in Las Vegas this May.

Bringing together 3,000+ eCommerce experts from over 50 countries, Magento Imagine has become one of the most important global annual events in eCommerce. Over 8 years, Magento Imagine has aimed to inspire and educate its audiences, encourage collaboration and bring the Magento community closer together while unveiling the company’s latest strategic directions. 

 

imagine 2019_ Social Image 2

 

Imagine 2019 presents a unique opportunity to connect with the biggest industry experts and hear about the latest eCommerce innovations. We look forward to taking part in this expert-led innovative event and staying up-to-date on the upcoming tools and technologies which will shape the eCommerce landscape in 2019-2020.

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10th anniversary of Magento Partnership

10th anniversary of Magento Partnership

Celebrating the 10th anniversary of our partnership with Magento

Posted by Screen Pages on 25/03/2019

This year, Screen Pages celebrates its 10th anniversary of working in partnership with Magento, a decade during which several milestones were reached.

As one of the first and only Magento Solution Partners in the UK, Screen Pages has been dedicated to providing expertise in Magento through best-practice, Multichannel eCommerce and Digital Transformation.

Specialising in the Fashion, Lifestyle and B2B sectors, we have worked with over 110 clients and built almost 270 websites on the Magento platform.

In 2013, we won the Fast and Emerging Partner Award at Magento Imagine in Las Vegas.

In 2015, we were invited by Magento to participate in the Magento 2 alpha program achieved Magento 2 accreditation.

In 2018, we were invited to speak at Magento Imagine in Las Vegas on migrating from Magento 1 to Magento 2.

In the past 10 years we have completed the following:-

  • 169,330 worked hours on Magento projects

  • More than 41,100 changes to Magento sites

  • 32 Magento certifications

With Magento’s drive for shared success and commitment to being open and to operating in the most transparent way, Screen Pages is delighted to have been recognised as a Professional Solution Partner and looks forward to this partnership growing even stronger.

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3D Secure 2.0, PSD2 & SCA

3D Secure 2.0, PSD2 & SCA

 3D Secure, PSD2 & SCA – What you need to know

Posted by Screen Pages on 19/03/2019

The rules around authenticating your customers online transactions are changing this year and you will need to make some changes to how you accept payments on your website to be ready for the new rules that come into force in September 2019.

Most payment gateways already include functionality to ask a customer for their 3D Secure password information when checking out on your website. Most of your customers online transactions will go through this process although in some cases they won’t have to enter their password. Some of you won’t have enabled this check on your website in order to keep the checkout process as smooth as possible.

3D Secure 2.0 is being introduced to make the process of authenticating your customers more secure and hopefully for most of them, smoother than 3D Secure 1.0.

Your bank/payment provider may have already reached out to you about these changes coming but you may still have questions about how will this affect your website. We’ll try and answer a few of those questions for you.

First, a few definitions might help…

What is Payment Services Directive 2?

PSD2 (Payment Services Directive 2) is an update to the 2007 European Union directive that regulates payment service providers (among other things) and was designed to foster innovation in the payment markets in Europe. PSD2 is an update to this directive that seeks to make online payments in Europe even safer for customers by ensuring that far more stringent checks are made on a users identity when they’re making an online transaction.

What is Strong Customer Authentication?

SCA (Strong Customer Authentication) is one of the ways that banks and businesses will comply with the new PSD2. In simple terms it means making sure that transactions are definitely being conducted by the right person. In practice this means that in future, customers might be asked to verify their identity when conducting transactions online through a number of different means, i.e. at least two of the following:

  1. Something only the user knows, e.g. static password, code, personal identification number.
  2. Something only the user possesses, e.g. token, smart card, mobile phone.
  3. Something the user is, e.g. biometric characteristic, such as a fingerprint or face scan.

Most people conducting online transactions in the last decade will be familiar with number 1 on this list, because that’s where 3D Secure 1.0 fits in. This process involves the customer being “challenged” to prove their identity through the provision of these other types of identification.

This will become a requirement for all transactions going into, out of or through Europe from September 2019. It’s expected that this will be adopted world-wide in 2020.

What is 3D Secure 2.0?

3DS 2.0 (3D Secure 2.0) is the main way that online transactions will comply with SCA. It’s an attempt by the card networks (Visa, MasterCard, etc) to address some of the shortfallings of 3D Secure 1.0 and make it easier for customers to conduct online transactions while still ensuring that they’re only done by the right people. It means that instead of relying on some basic transaction information about what you’re ordering and from where combined with your card details and 3D Secure password, your bank will now be able to accept over 100 elements of data about your transaction to make an assessment on whether to allow a “frictionless authentication” for your transaction.

What is a Frictionless Authentication?

A frictionless authentication is one where your bank has enough information about the transaction to be sure that the real cardholder is making the transaction and they let that transaction go through without requesting any additional information. It’s likely that when SCA becomes a requirement in September 2019, all transactions will have to go through the SCA process, unless they’re exempt.

What is an Exempt Transaction?

There are certain transactions that are exempt from the PSD2 and they include:

  • Low risk transaction
    • If the payment service provider deems the transaction to be low enough risk, then it may be exempt. This is something your payment service provider will decide and it’s not something you’ll have individual control over.
  • Low value transactions
    • Individual transactions lower than €30 are considered low value and are normally exempt. If a customer has initiated six or more consecutive low value transactions or if the total transactions total more than €100, SCA will be required and the low value exemption doesn’t apply.
  • Recurring payments
    • If the transaction is a recurring payment, e.g. a subscription, then as long as the initial transaction was done through SCA it will be exempt. If the value of the transaction changes each time, e.g. an electricity or gas bill, then this won’t be exempt.
  • Whitelisted beneficiary
    • As a customer, you’ll be able to “trust” certain merchants after your first SCA transaction. This means that generally, if your card issuer believes this transaction is consistent with your purchasing behaviour, you won’t have to go through SCA but if they have reason to suspect this transaction may be fraudulent, it will still have to go through SCA.
  • Secure corporate payments
    • Certain purchases by businesses (e.g. corporate cards) may also be exempt from SCA provided the card issuer has decided that the identity of the card user has been determined sufficiently.
  • MOTO transactions
    • If the cardholder is not the one actually conducting the transaction, e.g. a phone or mail order order, then these transactions are exempt.

What does this mean for my website?

In order to support the new 3DS 2.0 process, your payment provider(s) will be working on adding in 3D Secure 2.0 to their solutions. Once they’ve made this available, the Magento extension developers will then be working on adding this to their payment provider integrations and making those update extensions available for purchase and download.

Sometimes, the extension developer is the payment provider themselves and sometimes it’s a 3rd party developer that has created the integration extension.

Some payment gateways are built into Magento and we’re expecting Magento to release updated versions of the platform that include support for 3D Secure 2.0.

Once the updated extensions or Magento versions are available, Screen Pages will need to purchase, download and install this update just like we would any other update or upgrade.

We’ll be able to provide an estimate on the cost and effort involved in getting your payment gateway integration up to date so that you can take advantage of the new 3D Secure 2.0 system.

For the latest news on each payment providers progress on supporting 3D Secure 2.0, please click their icon below to see what’s happening:

 

Adyen will be rolling out test versions of their support for 3DS2.0 in April.

Magento don’t have a fixed ETA yet on when support for 3D Secure 2.0 will be added to the core Amazon Pay functionality.

SagePay will be rolling out test versions of their support for 3DS2.0 in June 2019.

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GM8 Group Press Release

GM8 Group Press Release

GM8 Group appoints Screen Pages to improve customer service and online growth on Magento

 

  Mar 2019 – GM8 Group, the leading supplier of sustainable, environmentally-friendly products has appointed Screen Pages to support, manage and further develop its websites. The sites can be visited at:-

 

https://www.gm8group.com/

https://www.guttermate.co.uk/

https://www.waterbuttsdirect.co.uk/

https://www.originalorganics.co.uk/

https://www.wormery.co.uk/

https://www.thecompostingpeople.co.uk/

https://www.bokashidirect.co.uk/

https://www.originalorganics.ie/

https://www.waterbuttwarehouse.co.uk/

 

The company started out in 2002 when one of the founding directors invented the Gutter Mate Rainwater Filter and Diverter.

Since then, GM8’s interest in cost-effective, environmentally-friendly living has gone from strength to strength. They design, manufacture and source a wide range of sustainable living products with a common purpose – to help you protect the planet and save money.

As the company grew online, GM8 identified the need for the right Magento Solution Partner to help expand its online sales and customer service over the next few years.

Key goals for the new website include:

 

  • Redesign the layout and navigation to make the sites more user-friendly
  • Improve site speed for a better user experience
  • Improve shipping options for customers
  • Improve payment options for customers by implementing Amazon Pay and PayPal Express
  • Implement customer reviews across all sites

“We wanted to improve the customer experience across all sites. Screen Pages emerged as a professional, dependable agency with a proven track record in B2B and strong eCommerce credentials. One of our key requirements in that area was to improve site speed and we can see the results already”.

Mark Robinson, Director of GM8 Group

Sarah Willcocks, CEO and Owner of Screen Pages said, “We are very pleased to be working with GM8. It’s a well-established business and a leader in its market with excellent products, supported by loyal customers, good marketing and well-managed execution. We look forward to helping them grow their business online”.

 

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GM8 Group

GM8 Group

The GM8 Group brings together a number of brands, enabling them to share resources and develop their full potential. GM8 are heavily focused on providing opportunities that enable customers to live in an environmentally friendly way, and saving money wherever possible.

GM8’s heritage in sustainable, environmentally-friendly products dates back to 2002, when one of their founding directors invented the Gutter Mate Rainwater Filter and Diverter.

Since then, GM8’s interest in cost-effective, environmentally-friendly living has gone from strength to strength. The GM8 Group is an umbrella for many brands with a common purpose – to help you protect the planet and save money.

They design, manufacture and source a wide range of sustainable living products that are available via their online brands. (Trade customers are welcome to contact us direct.) Creating and making their own product range gives them complete control over quality and, where needed, compatibility. 

GM8 roots are as a family business, which mean quality and service are extremely important to them. They strive to develop opportunities that offer smarter living and working.

The real beauty is behind the scenes

What makes GM8 so special is the organisation, management and automation of their Web presence.

Simple content management

Managing products, orders and customers is so easy and elegant.

Magento is the most flexible, most powerful eCommerce platform. Customisable and agile, Magento gives your business the flexibility other platforms can’t.

Magento is the easiest and smoothest implementation for any modern cloud commerce platform. It uses an open-source ecosystem. Flexible for B2C, B2B, and hybrid solutions, Magento extends beyond the shopping cart.

Screen Pages and GM8 Group deliver an irresistible, seamless shopping experience at every touchpoint.

Responsive web design (RWD, also referred as responsive design) was a key focus for GM8 Group. Screen Pages had to ensure an optimal viewing experience across a wide range of devices (from large, high-resolution desktop computer monitors to mobile phones).

Combined with GM8’s dedication to quality and service, the user experience (UX) became our key focus.

The objective was to ensure the user eCommerce journey was as streamlined and efficient as possible, whilst maintaining high regard for GM8 Group and their brand foci for dedication to outstanding service and support.

 

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