CASE STUDY

Christopher Ward

Christopher Ward was founded by Christopher Ward, Mike France, and Peter Ellis on a boat on the river Thames in 2004
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As a leading brand, Christopher Ward’s aim was to encapsulate their idea of creating premium quality watches at a fraction of the usual price. 

The co–founders were on a mission to deliver what they called, at the time, “the cheapest most expensive watches in the world”.

Eventually, their restless desire to keep pushing the boundaries of quality and watchmaking skills needed to be moved onto the Web.
Screen pages was tasked with ensuring the look and feel of a small, independent, British watch brand bringing its own commercially viable movement to market and that transition was executed smoothly and elegantly.

Understanding Christopher Ward’s DNA ensured that we remained as true to their mission as they are at being totally committed to the art of crafting beautiful, premium quality watches that are accessible to the many, not the few.
Roger Willcocks, former director of Screen Pages, said “It’s been a great pleasure working with Chris, Mike & Pete over the years and to watch its business thrive and expand.”

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Magento is the easiest and smoothest implementation for any modern cloud commerce platform. It uses an open-source ecosystem. Flexible for B2C, B2B, and hybrid solutions, Magento extends beyond the shopping cart.

Screen Pages and Christopher Ward deliver a sophisticated shopping experience at every touch point.
Key goals for the new website included:
A fully fluid and response design for small screen mobile phones up to widescreen desktop monitors
Significant and very complex changes to the product setup allowing full business wide stock and pricing control
Dramatically improved customer journey & experience, reinforced with superb photography
Improved search functionality allowing categories and products to be returned in a search drop-down
A set of content widgets that allow complex content/design elements to be controlled and embedded across the site by Christopher Ward
Implementation of a shortlist/wishlist functionChanges to the shipping options to differentiate between personalised and non-personalised products
Changes to the shipping options to differentiate between personalised and non-personalised products
Complete overhaul of checkout flow with registration on the “thank you” page
“We have worked with Screen Pages since 2008 and its staff has always provided insightful, helpful and reliable service and advice. As our business has grown and developed, we have always found that Screen Pages has been able to advise and support our activities.”
- Christopher Ward, co-founder

Responsive Web Design

Responsive web design (RWD, also referred to as responsive design) was a key focus for Christopher Ward. Screen Pages had to ensure an optimal viewing experience across a wide range of devices (from large, high-resolution desktop computer monitors to mobile phones).

Combined with Christopher Ward’s mission for accessibility, the user experience (UX) became our obsession.

The objective was to ensure the user eCommerce journey was as streamlined and efficient as possible, whilst maintaining high regard for Christopher Ward’s ethos.
Filterable options and easy to navigate product attributes.
Customisable products with easy to use swatches.
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3 The Courtyard, Wisley, 
Surrey, GU23 6QL
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