We are often asked what kind of person would be suitable for the day-to-day management and operation of a Magento website - or even a job description for staff recruitment purposes. At Screen Pages, we spend a lot of time interacting with such folk using Magento day-to-day for their e-commerce activities, so we have built up a clear picture of what it takes to be effective. Bear in mind that - day-to-day - there's going to be a lot of ongoing change and updates, working in the Magento Admin Panel and managing e-commerce processes operationally (as opposed to strategic or conceptual activities).
Here's the ideal description, based on feedback from our project and account management teams as well as our customer support staff who have been working with 50+ businesses tirelessly to give them the tools, resources and support to be successful (& self-sufficient) with their Magento websites. Some clients get on extremely well, others find it hard: this description will help you focus on what matters - in our humble experience.
Summary of role
Detailed responsibilities would include: