Succint summary of what it takes to be good at Twitter.Here's the summary:
1) Reserve a good, relevant user name
2) Display a human face for your business.
3) Establish your specialty.
4) Post frequently.
5) Use hot-button keywords in your industry.
6) Use popular hash tags, and promote your own.
8) Recognize your followers.
11) Ask for retweets.
12) Attend or host a tweet-up.