We missed this in June, but as we are always being asked what are “industry average” open & click through rates for email marketing, we are pleased to share this article by Econsultancy.

Econsultancy cites the following key metrics which should be tracked for each email:

  • Bounce rate
  • Conversion rate:
  • Deliverability
  • Average unique open rate
  • Opt-out
  • Response rate

The article provides lots of great stats, including this summary open & click rates of by industry (with a link to another treasure trove of email statistics from Mailchimp – used by many of our clients who are at the entry-level of email marketing evolution).


For completeness, here’s a reminder of the effectiveness of email marketing across our clients, broken down by device size as well.



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